We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or Square, Apple Pay, or Google Pay. Any available payment methods will be displayed on our checkout page.

Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply'. Remember only one discount code can be used per order!

Discount codes apply to most of our jewelry, with the exception of pieces currently on sale. Our sale items already have a larger discount than most of the codes ever available, which means you are getting the best possible deal on them!

USA: Standard Delivery: 2-5 Business Days Express Shipping (2-3 Business Days (excl. weekends) All shipping times do not account for any unforeseen delays on the courier's end. MADE-TO-ORDER JEWELRY Some of our exclusively crafted made-to-order jewelry has slightly longer shipping times. But unique jewelry like this is worth the wait. Feel free to contact us via deestylescollection@hotmail.com if you are unsure about delivery times.

DSC only does standard shipping services inside the contiguous United States. Please note: We do not ship Express to PO Boxes, APO or FPO addresses at this time.

Customers are responsible to pay for shipping related charges. This may include costs such as shipping fees, custom duties, taxes, and any other charges associated with the transportation of goods or products. Customers should be aware of these charges and factor them into their overall purchase decision. It is important to read and understand the shipping terms and conditions provided by the seller to avoid any unexpected costs or delays in receiving the order.

For deliveries to the US: Express Shipping typically takes 2-3 business days (excluding weekends). Please note that express shipping within the US is not applicable to: Made-to-order items PO Boxes APO or FPO addresses US outlying islands But, don't worry we are always working on ways to get your jewelry to you faster.

All orders ship Monday – Friday, excluding weekends and official bank holidays. We recommend you order soon, so you get your jewelry in time.

When you pre-order from us, you’re purchasing jewelry that is handmade just for you. These are usually new styles that have not been released yet, so you’ll be the first to have yours when they’re ready. Plus, you won’t just look good in your pre-order jewelry, you’ll also do good. Offering our unique and brand new pieces to pre-order helps us to learn which designs you love the most while we reduce potential waste. This is just one of the things we do to reduce our footprint.

You have the power to shape the future of DeeStyles Collection jewelry. When we launch a new pre-order collection, you can buy any of our fresh designs. But only the most popular ones will stay in our permanent collection after the pre-order period is over. So your choice matters a lot. And if you choose something that few others do, you might end up with a rare or even unique piece of jewelry.

Each pre-order collection has its own delivery timeline. Check out the pre-order collection page to find out when a specific item will ship. This is usually around 5-8 weeks from the collection launch if there are no production delays. Of course, we’ll email you with specific details on your order to keep you updated at all times.

We charge your card for the item at time of checkout.

For inquiries regarding custom orders, please refer to the FAQ section at the bottom of The DSC Experience page.

Set your budget, describe your perfect artwork and set a completion date. Your chosen artist will then accept your offer or contact you via e-mail to further discuss your requirements. You can even upload images for inspiration. Once accepted, you pay the deposit to get ball rolling and when you’re happy with the final piece, you pay the remainder.

Once an artist has agreed to take on your commission, a member of DSC’s commissions team will be in touch via email to take a non-refundable deposit. This deposit is 30 - 50% of the final artwork value, as agreed between yourself and the artist. Your chosen artist will then start work on your artwork and you will pay the balance when the artwork is finished.

our artist will be in touch with regular photos and updates.

Unfortunately we do not accept returns of commissioned artworks.

The price of the artwork depends on your budget and the artist's preferences. You can specify your budget in the initial contact form when you commission the artist and they will communicate with you to negotiate a fair price.

that’s up to you and the artist. You can stipulate a deadline when you first commission the artist.

We use a coconut soy wax for a nice clean burn. Our fragrance oils are high quality and even more importantly they are phthalate free.

When burned correctly our candles have the following burn times: 3.75 oz jar is approximately 20hrs oz jar is approximately 40-45hrs 13oz jar is approximately 45-50hrs

Included in the box is a 5x7 card that has complete instructions on the back. Burn the 3.75oz 2 hours at a time, the 8oz 3 hours at a time, and the 13oz for 4hrs at a time Never leave a burning candle unattended Keep away from children and pets Make sure it's placed in a safe area with no flammables nearby Keep the wood wick trimmed to 1/4" When the candle reaches about 1/2" - 1" from the bottom it's time to stop burning it (you'll likely see the metal wick clip is exposed at this point)

Try to keep it trimmed to about 1/4"

Once the candle reaches the point that there is between 1/2" to 1" of wax at the bottom, it will essentially self extinguish.

Your candles first burn is very important as it helps set the memory of the wax. Ensure you burn the candle for about 3 hours, or until the wax has completely melted all the way to the edges of the jar. This helps avoid your candle tunneling in future burns. It's also important that you place your candle in an area away from drafts, open windows, etc. The moving air will likely affect the flame and lead to an uneven burn.

While there is no hard set expiration date, we do recommend using your candle within 12-24 months of purchasing it.

The use of gemstones and crystals for spiritual, emotional, and physical healing has a long history in many cultures. However, the information provided for these stones is not intended to replace medical advice, diagnosis, or treatment. The information is based on metaphysical principles and is meant to offer spiritual guidance only. Please consult a qualified health care professional for any medical condition or concern. DeeStyles Collection does not guarantee the validity of any statements of spiritual and healing powers and cannot be held liable under any circumstances.